WOOD PELLET GRILL USER MANUALS
RG7000VS Wood Pellet Smoker Manual
RG5000VS Wood Pellet Smoker Manual
RG3000M Wood Pellet Grill Manual
RG3000 Wood Pellet Grill Manual
RG2000 Wood Pellet Grill Manual
RG1000 Wood Pellet Grill Manual
RGPro Wood Pellet Grill Manual
RGTailgater Wood Pellet Grill Manual
GRILL COMPONENT MANUALS
TROUBLESHOOTING YOUR WOOD PELLET GRILL
I'm having difficulty getting my pellets to light
The pellet igniter only runs for about 3 minutes when the pellet grill is first turned on. The igniter then stops and will not activate again unless the grill is turned off and then turned back on again. Repeated ignition cycles can advesely effect the overall lifecycle of the igniter. If your grill or smoker is new, the wood pellets have to have time to work their way thru the auger tube into the firepot. If your igniter stops before the pellets reach the firepot, no ignition will take place. Simply turn the grill off and back on again once the pellets begin to drop into the firepot and ignition should start. If your wood pellets have been stored in a damp area and have become damp or wet they will be very difficult to light. We reccomend using Royall wood pellets for best results
My grill has ground fault outlet trips, or the fuse blows
Occasionally a component may cause an outlet to trip or a fuse to blow. If this occurs, you need to locate the component causing the issue. Begin by unpluging the auger motor, igniter, and fan from the controller. Turn on the controller and see if the problem still exists. If everything is fine, turn off the controller, and plug in one of the components (fan. auger. or igniter) and turn the unit on again. Continue to try each component individually until you locate the bad component. Once you have an idea what part needs to be replaced please call us a 608-768-8508 x210 or visit www.shoproyall.com for a replacement part.
The fan continues to run after I've turned off my grill
The digital controller utilizes a 10 minutes cool down cycle once the controller has been turned off. The fan will shut off automatically after 10 minutes.
Error codes are showing on the digital controller
Please refer to your pellet grill user manual for corrective action based upon the controller error.
Where do I find replacement parts for my wood pellet grill?
All of our wood pellet grill replacement parts are available at www.shoproyall.com, or call us at 608-768-8508 x210 for immediate assistance.